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October 21, 2014
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Posted: Tuesday, April 1st 2014 at 2:21pm

Sawnee EMC announces new, improved mobile communications tool

By Staff
EMAIL STORY CONTACT EDITOR PRINT
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CUMMING - Sawnee EMC announced today that its latest generation mobile web application (web app) utilizes a sleek new look and several new and improved features. The set of tools are now “live”, and is compatible with both Apple and Android mobile browsers.

“We are constantly looking for innovative ways to provide our members with more information, whether it be energy data or outage information, so they can make informed decisions about their Sawnee account - our new application does just that” states Blake House, Vice President of Member Services.

The link to the “new and improved” mobile web application can be found at http://apps.sawnee.com/mobile. The web app uses state of the art processes to present “user centric” information about a member’s Sawnee EMC account; including monthly, daily and even hourly energy usage data and a host of other pertinent information.

New to the application is a view of one’s energy usage charted by “day of the week”. This allows the user to see what days of the week, for a number of user selectable periods (e.g. 1 week, 4 weeks and more), they are using the most energy. This is available in hourly format as well.

“We wanted to make it very easy for our members to graphically see when they are using the most energy. This will help them decide what changes they might wish to make with regard to their energy usage, which determines their monthly bill”, House adds.

Among the many features, the web app offers a 30 day review, as well as a 7 day snapshot, of a member’s energy usage. Once a Sawnee EMC member signs in, they can drill down even further into their data to see their hourly energy usage during any particular day that they choose to view.

Users can set unique notices and email alarms to let them know when they reach certain usage levels as the billing period progresses, just in case they need to take action. “We are all busy and sometimes forget to check simple things such as energy usage… so, getting an alarm that we need to review our energy usage seems to be very practical to most people”, adds Corban Davies, Sawnee EMC Systems Analyst.

The mobile web app offers two (2) types of alarms. One will notify a member when their estimated bill is approaching a “pre-set” amount for the month. The second will notify the member when their daily energy usage is much higher than their 14 day average. “We have placed easy-to-read gauges within the app so that users can easily see where their monthly usage stands”, adds Carl Badgett, Vice President of Information Services.

The web app also features an interactive tool set to report, view, and manage power outages. This feature allows a Sawnee member to see if their account is part of an ongoing outage, learn what is believed to have caused the outage, and even see when Sawnee feels that power will be restored. The app will also allow the member to report a power outage with the simple tap of a finger. A map of the Sawnee EMC service area provides a visual prospective as to what areas are affected by any current outages.

And, these new features are 100% secure, the EMC says. No member identifying information is ever exposed on your mobile device. So, you can feel confident that your private information is as safe and secure as ever.

Sawnee recently released a short two-minute video that features many of the online tools that Sawnee’s members can enjoy. It was emailed to over 80,000 Sawnee EMC members who have an email address on file with the cooperative. Those wishing to view the video can do so at Sawnee’s home page.


Link: Sawnee EMC
Associated Categories: Business News, Local/State News

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